Legal Notice
| Distributor | FUJIWARA TERUYASU EDGED TOOL CRAFT K.K. |
|---|---|
| Person responsible for sales/representative | Kojiro Watanabe |
| Business address | 1-20-2, Himonya, Meguro-ku, Tokyo 152-0003 |
| Telephone | +81-03-3712-8646 |
| URL | http://www.teruyasu.net/ |
| Fees required in addition to the payment |
- Consumption tax - Bank transfer charges *You are to bear the import duty and all other local expenses at the destination. |
| How to place orders | Internet online shopping using shopping cart |
| Shipping fee | Free shipping across Japan |
| Delivery fee | Free |
| Method of payment |
- Credit Card (Paypal) - Bank Transfer |
| Due date for payment |
- Payable on receipt: Upon receipt of the merchandise - Advanced payment: Within 10 days after placing orders |
| Delivery date |
- Credit card/advanced payment: Within 24 hours upon confirmation of receipt of payment - Payable upon receipt: Defective items can be returned or exchanged if returned within 1 week after order confirmation. |
| Return Policy |
Our goal is to help you find high quality products that you've set your heart on, and to make sure your expectations are met or exceeded. However, if you are not completely satisfied with your purchase, you can return your order (except custom and personalized orders) for a refund within 7 Days. Any free gift that you received along with your purchase must be returned as well, otherwise a refund will not be issued. IMPORTANT NOTE: Once an item is altered from its original design, which includes any sizing or engraving, it is then considered a custom order. Custom Orders cannot be returned or exchanged, all sales are final. Our Returns Department will inspect and verify the condition of the returned item once it is received. The item must meet our Conditions of Return(see below) in order for a refund to be processed. The return process can take up to【30】business days to complete upon receipt of the item. The original Teruyasu Fujiwara store must still be attached to the item in order for refunds to be processed. Teruyasu Fujiwara store will refund the full cost of the item EXCLUDING: shipping**, handling, and insurance charges. Refunds will only be made using the same method of payment used during the original purchase. Please contact us and return to the following address: FUJIWARA TERUYASU EDGED TOOL CRAFT K.K. 1-20-2, Himonya, Meguro-ku, Tokyo 152-0003 |
| Tax |
Import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the buyer' s responsibility.
Please check with your country' s customs office to determine what these additional costs will be prior to buying. These charges are normally collected by the delivering freight（ shipping） company, or when you collect the item. Do not confuse them for additional shipping charges. |
| Shipping fee for returned items |
- For defective items, we will bear the shipping fee. - For items for exchange with different size, customers bear the shipping fee. |